Visit-link text consent process
Opalite Health is a product brand of Calliope AI Inc. (legal entity: CALLIOPE AI INC), the company that operates this visit-link messaging program.
support@opalitehealth.com · Company website
Patients give permission verbally to their care team. No patient account, online signup, or recurring subscription is required.
Complete verbal consent script
May Opalite Health text this number a confirmation with your video-visit link? This is for this visit only. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms and privacy details are at app.opalitehealth.com/sms. You can choose email instead. Do you agree?
How permission is recorded
- The care team verifies the patient's destination phone number and reads the complete consent script shown here before each invitation.
- The patient must affirmatively agree. If the patient declines, no text is requested; email or another way to receive the visit link remains available.
- The provider records the patient's answer by checking an initially unchecked confirmation: I read the consent script and the patient agreed to receive this visit-link text. This checkbox records verbal consent; it is not a patient-completed web form.
- The provider sends the requested visit link. The application requires this consent confirmation and records the provider, visit, consent-script version, time, and a recipient fingerprint. A changed phone number or a new invitation requires a new confirmation.
- The single requested text confirms consent and contains the private video-visit link, message rates, STOP/HELP instructions, and the messaging terms/privacy URL. There is no recurring or marketing enrollment.